Use case · Collections

Follow-ups that follow up on their own.

Wayline reaches out the moment a payment is missed, by text and phone, offers the options you approve, and escalates only when judgment is needed.

Hi Dana, this is Wayline for Maple Court. Your October rent shows a $1,850 balance. Want a link to pay now?
Can I split it? I get paid on the 15th.
Your manager offers a two-part plan. I can set $925 today and $925 on the 15th.
Payment plan sent · Manager notified
How Wayline handles it

Step by step, the same way every time

01

Notice the miss

Balances sync from your PMS, so outreach starts on day one, not day twenty.

02

Reach out

Polite, consistent messages by text and phone on the schedule you set.

03

Offer options

Payment links and approved payment plans, nothing you haven't signed off on.

04

Hand off with context

Disputes and hardship cases go to your team with the full history.

What changes

Less chasing. More closing.

Lower delinquency

Enjoi Living cut its delinquency balance by 62% within 90 days.

No awkward calls

Your managers stop spending month-end chasing payments.

Consistent and compliant

Every resident gets the same treatment, every time, on the record.

We'll answer it.

See Wayline on your own phone lines in a 30-minute walkthrough with our team.

Request a demo
  1. 01Connect your lines

    Keep your numbers and forward them, or port them in. Calls, texts, email, and chat land in one inbox.

  2. 02Teach it your properties

    We load your listings, policies, and procedures, then tune answers with your team before anything goes live.

  3. 03Go live within 30 days, no risk

    AI answers instantly in your property's name. Our team takes the handoffs that need a person.